Information we collect about you
The information we collect may include your personal information, such as your name, contact information, IP addresses, telephone conversations, product and service selections and orders or other things that identify you individually. Generally, we may collect information about you in the following manner:
Information we monitor about visitors
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
Where we store your personal data
All information you provide to us is stored on our servers and is not transferred outside the European Economic Area (“EEA”).
Unfortunately, the transmission of information via the internet can never be completely secure. Although we will use reasonable endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Access to information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
How to contact us
156 London Road
You do not need to allow cookies to visit most of the website. However, enabling cookies may allow for a more tailored browsing experience and is required for certain parts of the website to work. In the majority of cases, a cookie does not provide us with any of your personal information.
For further information about this policy, please contact us at [email protected]
What is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. When you visit our site, strictly necessary cookies will be placed on your device. You can change the cookie settings that will be placed when you visit our website by changing the settings on your browser or by visiting the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy.
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.vassolicitors.co.uk).
Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
How to delete and block our cookies
You can change your cookie preferences when you visit our website by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy. You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site.
Changing your cookie settings
You can change your cookie settings by going to the Cookie Preference Centre by clicking on the Cookie button at the bottom of this policy.
Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. You should use the ‘Help’ option in your internet browser for more details.
Can I withdraw my consent?
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings or clicking on the Cookie button at the bottom of this policy and change your settings.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/.
Strictly necessary cookies do not require your consent.
For performance, functionality, targeting and social media cookies, we request your consent before placing them on your device. You can give your consent by continuing to use our website, or by clicking on the appropriate button on the banner displayed to you, or by going to the Cookie Preference Centre. If you do not wish to give consent or wish to withdraw your consent to any performance, functionality, targeting or social media cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this or by changing your settings in the Cookie Preference Centre. Please note that disabling these cookies will affect the functionality of the website and may prevent you from being able to access certain features on the website.
What cookies do we use and why?
To find out about specific cookies we use on this site, please see below.
The cookies used on our site are categorised as follows:
‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.
We use these Strictly Necessary cookies to:
If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.
‘Performance’ cookies collect information about how you use our website – e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.
We use performance cookies to perform:
Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
We use functional cookies to enable us to provide you with enhanced functionality and personalisation. These cookies may be set by third party providers whose services we have added to our pages.
If you do not add these cookies then some of these services may not function properly.
These cookies are set by a range of social media services that we have added to our website to enable you to share our content with your peers or networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
Some cookies may fulfil more than one of these purposes
More information about cookies
Information about cookies
Useful information about cookies can be found at:
Internet Advertising Bureau
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: